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Good Practice Case Study: Warm and comfortable living - The Netherlands

Case Study (42 KB PDF)

Summary

"Warm and comfortable living" is a campaign taking place in selected districts of the city of Amersfoort. The campaign is targeted at owner-occupants of houses built before 1985, the year in which they started to pay attention to insulation and energy-saving technology. The Amersfoort municipality, EnergieBureau Amersfoort, the energy supplier to the province REMU and Planbuilding are working closely together. The aim is to encourage as many owner-occupants as possible to request an Energy Performance Assessment (EPA), and then to ensure that the recommended energy-saving measures are actually implemented. In the process the end-user is alerted to the availability of attractive subsidies (REP). The campaign was entirely financed by Amersfoort municipality. Intensive communication with the target group was one of the most important success factors of the campaign. The campaign's success can be put down to this intensive approach.

Results

Results of the communications drive:

Activity
Number
Number of responses via cards, re-mailing and e-mail
735
Number of responses via e-mail
1
Visitors at 1st open evening
47
Visitors at 2nd open evening
52
Information packs requested via card
308
Information packs requested via re-mailing
147
EPAs given via card
136
EPAs given via re-mailing
96
No interest via card
26
No interest via re-mailing
4
Requests for new Central Heating quotation
64
Requests for insulation quotation105
EPAs carried out210
EPAs not carried out (client cancelled)69

Overview of orders and m2 covered in Amersfoort

Place of residence
Requests
Orders
Number m2 Number m2
Amersfoort 146 4398 34 1246
Construction related measures10 0 
Roof insulation (sloping roof or loft)13 8482 103
HR++ glass53592 22239
Not filled in22  0 
Cavity wall insulation252415 9870
Concrete floor insulation135 0 
Floor insulation underneath floor8 4751 34
Gable plating133 0 
Keywords

To find similar reports, click on a keyword below:
Buildings : Energy Efficiency : Heat/Heating : Households : ManagEnergy : Property Owners : Refurbishment of Buildings : User behaviour

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NETHERLANDS

Gemeente Amersfoort

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